30
Problem Possible causes and solutions
HRV runs at one
speed only
•Checkallswitches
settings.
•Iftheunitremains
formalfunctionsby
atthesamespeed,
varyingthe
callacontractor.
Damaged duct
insulation jacket
•Iftheinsulationiswetorhasanyicebuild-up,orif
there is water on the floor, replace and properly seal
the damaged insulation.
•Iftheinsulationisnotdamaged,useducttapetorepair
any punctures in the jacket.
Cold drafts in living
quarters
•Checkforblockageoftheexhaustairstream.
•Checkthecoreforfreezing.
•Iftheproblempersists,asktheinstallertoprovide
diffusers, relocate fresh air outlets, add additional
outlets or add a preheater, as appropriate.
Poor air quality or
excess moisture
throughout the
house
•Measurethehumiditylevels.
•Adjustthedehumidistat.
•Reducethesourcesofhumidity.
•RuntheHRVatahigherspeed.
•EnsurethattheHRVisoperatingproperly(checkairow
by using the trash-bag technique on page 13).
•Iftheproblempersists,callacontractor.The
HRV’s minimum continuous ventilation rate may be
inadequate.
Air too dry in winter •Adjustthedehumidistat.
•RuntheHRVonthelowestsetting.
•RuntheHRVintermittently.
•ConsiderhavingacontrolinstalledtoruntheHRV
intermittently.
•Thesensationofdrynessmaybecausedbychemicals.
Control the pollutant at the source.
•Considerinstallingahumidier(ifyoudoso,clean
it regularly).
•Considerinstallinganenergyrecoveryventilator(ERV),
which can help with humidity problems (see “Energy
recovery ventilators,” page 10). This is more expensive
than any of the above solutions. Some HRVs can be
converted to ERVs at less cost than for installing a
new unit.
Unusual noise and
vibrations
•
•
•
Oilthefanmotors(iftheyarenotself-lubricating)using
non-detergent motor lubricating oil.
Inspectandcleanthefanbladesandtheheat-exchange
core as required.
Iftheproblempersists,callacontractor.
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